CONFLICT RESOLUTION
"Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences."
The Benefits:
Ensure credibility of process
Use skilled facilitator and process
Repair relationships
Increase understanding
Resolve concerns effectively
Improve morale
Lessen manager’s time in unresolved conflict
Save money
Chronic unresolved conflict is a decisive factor in at least 50% of all employee resignations is a primary source of employee dissatisfaction, and accounts for up to 90% of the cause of employee terminations by employers
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