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GREAT SUPERVISION REVISITED

For those of us that can only retain so much at one time!  NCG is introducing a 2 day refresher on the most important GREAT SUPERVISION concepts. This time around bring your own examples to use which will mean even more back in the workplace!

A Two Day Refresher on Key Supervisory Skills including:

  • Great Supervision is . . .
  • Situational Leadership
  • Grapevine & Interpersonal Conflict
  • Problem-Solving
    • 10 Steps
    • Force field Analysis
  • Generations at Work
  • Performance Management
    • Better Practises in Hiring
    • Job Satisfaction & Retention
  • Constructive Critical Feedback & Discipline
  • Team Building

Please note: Completion of Level I & 2 is required.

Participants are encouraged to bring work related problems to work on.

Courses Developed By:

Silver Creek Press
9741 - 101a Street, Edmonton, AB  T5K 2R5
Tel/Fax:: 780.423.3032
Website: www.silvercreekpress.ca

Remember, people will judge you by your actions, not your intentions.  You may have a heart of gold - but so does a hard-boiled egg.  ~ Author Unknown